The Center for Connected Health Policy (CCHP) is a nonprofit, nonpartisan organization working to maximize telehealth’s ability to improve health outcomes, care delivery, and cost effectiveness.

CCHP Newsroom

  • Health Systems Use mHealth Education to Cut Readmissions, Boost Compliance

    mHealth Intelligence

    A West Virginia health system is using smart TVs and apps to better educate people with congestive heart failure and chronic obstructive pulmonary disease about their health. As a result, they’re seeing those patients less often in the hospital. Officials at the four-hospital, 956-bed Charleston Area Medical Center reported a 22 percent decrease in readmissions among its COPD patients, and an almost 30 percent decrease in CHF readmissions, for the first half of 2016, compared to the previous year. They’ve also seen a sharp increase in patient engagement and satisfaction rates, as evidence in their HCAHPS scores. With a reduction in readmissions for pneumonia as well, health system officials are looking to expand the patient education platform to other departments. “Seeing this positive trend in reducing readmissions and improving satisfaction has led other units and departments to look at the patient engagement system as a way to improve delivery of education and better prepare patients for taking care of themselves after discharge,” Beverly Thornton, RN, CAMC’s Health Education and Research Institute education director, said in a press release.


  • Doctors Can Use Robotic Telemedicine to Assess Coma Patients

    We don’t expect your son to survive the night. You should prepare your goodbyes.” I’ll never forget the look of anguish in the young doctor’s eyes as he delivered the news. His words opened a wound in my heart that still bleeds when I think back to that evening in April of 2006—the night my son Adam fell into a coma. We had just traveled by ambulance from our small rural hospital to a larger, better equipped medical facility in Portland, Maine, nearly two hours away. It was a risky transfer, but we were assured it was my son’s best shot. I couldn’t give up now. So, rather than goodbyes, I made the conscious decision to rally for my child. And I knew Adam would do the same. He was a fighter—a kid that overcame obstacles and defied anything that tried to hold him back. Together, we hunkered down in the ICU. There are moments when I can still smell the heat from the machines humming around us. To distract myself from the overwhelming complexity of the tubes, wires and rainbow of flashing lights, I timed my own breathing with the rise and fall of his ventilator. And I watched. I watched every swell of his chest, each tiny twitch of his hands. I monitored the lineup of screens with numbers increasing and decreasing, learning from the nurses what was good and what needed to be addressed. When there was a change, any change, it didn’t matter how big or small, I reported my findings to the medical staff. The only time I left his side was at night—not by choice, by hospital policy.


  • Senator Proceeding With New Texas Telemedicine Rules

    Healthcare D Magazine

    Texas may be on the road to revising its telemedicine regulations, with Sen. Charles Schwertner (R-Georgetown) saying he would sponsor a bill that “eliminates the requirement for physicians to meet with patients in-person before using telehealth services.” Texas is one of the last states in the country to mandate that an in-person physician and patient relationship must be established before telehealth services can be used. According to mHealth Intelligence, a compromise bill is reported to be heading to the Legislature to eliminate this requirement. “I think we will have a bill very soon,” Schwertner told the Houston Chronicle. Texas’ telemedicine battle started in 2011, when the state medical board told health professionals they risked losing their licenses if they failed to arrange an in-person meeting with patients before doing business, such as prescribing medication online or on the phone.